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Contact Us

Birmingham office:

FABRIC
Birmingham Hippodrome
Birmingham
B5 4TB, UK

Telephone
+44 (0)1216676730

Email
info@fabric.dance

Nottingham office:

FABRIC
iC4C, 2 Dakeyne Street
Nottingham
NG3 2AR, UK

Telephone
+44 (0)1159242016

Email
info@fabric.dance

Press Enquiries:

Telephone
+44 (0)1216676730

Email
marketing@fabric.dance

 

Our People

Meet our team here.

To contact a member of the team by email the following addresses are monitored and messages are shared with appropriate members of staff:

General Enquiries info@fabric.dance

Finance Department finance@fabric.dance

Studio Hire Birmingham studios-birmingham@fabric.dance

Studio Hire Nottingham studios-nottingham@fabric.dance

Classes and community participation participation@fabric.dance

Programming  artists@fabric.dance

Communication marketing@fabric.dance

Education schools@fabric.dance

Centre for Advanced Training East Midlands CATEM@fabric.dance

Centre for Advanced Training West Midlands CATWM@fabric.dance

Feedback

We like to hear what you think of your experience. It is always good to hear when things go right, but equally, it is important for us to know if we get things wrong so that we can put matters right and take action to ensure we improve for the future.

If you want to give us feedback on something that you have enjoyed, good service you have received or simply a suggestion for the future, please email info@fabric.dance.  We will ensure that your comments are passed on to the relevant team.

If you are dissatisfied with the service you have received from us, please email info@fabric.dance. Your email will be sent to the relevant manager for them to investigate what has happened and you will be notified of who is dealing with the matter within two working days.

They will respond to you with either progress or their conclusions within five working days of this. If it is a more complicated matter it may take longer than five days to resolve but they will notify you of this.

Service and Behaviour

You can expect that we will always treat everyone who contacts us with respect, empathy, and dignity.

Please treat our team with respect.

We understand that under stress people may act out of character, and, in a very small number of cases, may behave in an unacceptable way despite our best efforts to help.

We have a duty to protect the welfare and safety of our staff and other visitors.

We expect people visiting or taking part in an event or class to be courteous. We do not expect our employees to tolerate aggressive or abusive behaviour when communicating with our customers and visitors.

Unacceptable behaviour or language (written or spoken) is that which could cause our staff to feel afraid, threatened or abused, and includes threatening emails, telephone calls, meetings, and comments on social media or elsewhere.

Thank you for your support

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